Frequently Asked Questions
Everything you need to know about shopping with Grandeur.
What is Grandeur's return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping can take between 7-14 business days depending on the destination.
How do I determine my correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your materials sustainably sourced?
At Grandeur, we prioritize ethical craftsmanship. 80% of our current collection is made from organic cotton, recycled polyester, or ethically sourced wool.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.