Returns & Exchanges
At Grandeur, we strive for sartorial perfection, but if your selection is not quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging. Our commitment is to ensure your wardrobe reflects your standard of excellence with every purchase.
Return Process
- 1.Initiate Your Request
Log into your Grandeur account or visit our returns portal to select the items you wish to send back and receive your pre-paid shipping label.
- 2.Prepare Your Package
Carefully place the items in their original luxury packaging, ensuring all designer tags remain attached and the garment is in its original condition.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized courier location; we will track the journey back to our atelier.
- 4.Quality Review & Refund
Once our specialists have inspected the returned items, your refund will be processed to your original payment method within 5-7 business days.
